Components of these Terms and Conditions, which should be emphasized, are printed in bold.

1. Validity of the terms and conditions and conclusion of contract

These general terms and conditions (GTC) apply to sales contracts with private customers and companies that are concluded via the website of the provider.

The order is confirmed by the provider. The contract is concluded as soon as the confirmation arrives at the buyer. If the confirmation does not occur within a reasonable period of time, the buyer considers this as a rejection of the order and is entitled to conclude the contract with another supplier.

2. Prices and special offers

The prices are stated in CHF. VAT and advanced recycling fee and handling are included. Shipping costs will be charged extra.

The provider reserves the right to change prices at any time. For the customers, the prices published on the website on the order date apply.

The conditions for promotions and discounts are available on the information.

3. Delivery conditions

Delivery usually takes 1-3 days. If the goods are not available from stock, a longer delivery period is necessary. The customer will be informed at the latest after this time has expired. If no information is given, the customer is entitled to waive the delivery.
If the trommel garage  C. Anlauf is in the holidays we do not serve the online shop. This applies as soon as the opening hours are updated on the website.

The trommel garage C. Anlauf assumes no liability for undeliverable or late delivery of products due to incorrectly declared delivery addresses, absence of the recipient, customs problems or events due to force majeure.

Shipping costs abroad
All prices are inclusive of VAT. The shipping costs are as follows: Package costs + customs fees. For foreign deliveries, the respective customs costs are listed separately.

4. Right of withdrawal

Instruments can be returned within 10 days of purchase, stating reasons. The goods must be returned in perfect condition and original packaging. The customer will be charged 10% of the value of the goods, any restoration costs and shipping costs. Returns are at the expense of the buyer.
For accessories there is no right of return.

5. Liability and warranty

The supplier warrants for a period of 120 months that the goods have the warranted characteristics, that they have no defects affecting their value or suitability for the intended use and that they comply with the prescribed services and specifications. ( 10 Year warranty on shells and hardware excerpt skins and snarewires)

The buyer must check the delivered goods as soon as possible and report any defects immediately. The responsible customer service can be found at Secret defects can still be objected to after commissioning or use of the goods. The payment of payments does not constitute a waiver of notice of defects.

If there is a defect, the buyer has the choice of requesting repair free of charge, of deducting the price corresponding to the inferior value, of withdrawing from the contract or of obtaining replacement delivery. The right of the buyer to claim damages remains reserved in all cases.

6. Payment

Payment is possible at the request of the customer in the following ways:

The invoice will be sent by e-mail (PDF). The e-mail address of the buyer must be formulated correctly. The payment period in this case is 10 days after receipt of the invoice.
The customer can pay via Pay Pal or prepayment.
In the advance invoice, as soon as the order is received, within 1 to 3 working days an invoice will be sent by e-mail (PDF).

In case of late payment, the provider will send a maximum of two reminders. For the second reminder a fee of CHF 25.00 will be charged. If the customer does not pay then action will be taken. In addition, default interest of 5 percent will be charged in case of late payment. Claims for damages remain reserved.

7. Liability for online connections

The Provider undertakes to ensure up-to-date security in systems, programs, etc. that belong to him and over which he has an influence, as well as to follow the rules of data protection.

Customers must ensure the security of systems, programs and data that are within their control. In their own interest, customers should keep passwords and user names secret from third parties.

The provider is not liable for defects and malfunctions that he is not responsible for, especially not for safety defects and operational failures of third party companies, with whom he works or on which he is dependent.

Furthermore, the provider is not liable for force majeure, improper action and neglect of the risks on the part of the customer or third parties, excessive use, inappropriate equipment of the customer or third parties, extreme environmental influences, interference by the customer or interference by third parties (viruses, worms, etc.) despite the necessary current security arrangements happen.

8. Application of law and jurisdiction

8.1 prescribed by Art. 120 IPRG
For these terms and conditions, the law of the state in which the customer has his habitual residence applies.

For these terms and conditions Swiss law applies, namely the regulations of the OR.

prescribed by jurisdiction law Art. 21 and 22
For claims of a customer, the court of jurisdiction is the domicile or seat of one of the parties. For complaints of the provider, the court at the domicile of the defendant party is responsible.

Mandatory in the Lugano Convention (LugÜ)
For foreign customers, the courts at the domicile of the customer or at the domicile of the provider are at his discretion. For a claim of the supplier against the customer, the courts at the domicile of the customer are responsible.

Trommel- Garage C.Analuf
Affoltern at the Albis, December 2016